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RixiVert Technologies
Service reliability response

Your API is down, and everything built on it is down too.

When an API dies, the blast radius is every app, partner, and integration that depends on it. We stabilize Node.js services fast and get your endpoints answering again before the dependents notice for long.

  • Fixed in 60 minutes or you pay nothing
  • Flat price agreed before work starts
  • Watch progress live while we work
Node.js / API Down: Emergency Help at RixiVert Technologies
Sound familiar?

Node.js failure patterns

Crash loops

The process dies, the manager restarts it, it dies again: an unhandled rejection or a poisoned queue item.

Memory leaks

The service degrades over hours until the OOM killer ends it, on a schedule you can almost set a watch by.

Event-loop starvation

Technically up, effectively dead: something synchronous is blocking the loop and every request times out.

$299+Tier 1: Service Fix

One flat number, quoted on the phone, before any work starts

Most Node.js emergencies are Tier 1, quoted between $299 and $499. The milestone is your endpoints answering with correct data. The $99 dispatch fee that starts the clock is credited toward this price in full. If we miss the 60 minute milestone, Stripe reverses your payment automatically.

Get Your Firm Quote

Full pricing for every tier is public. See the complete pricing page. No promotions and no discounts, ever. The guarantee is the offer.

Stabilize now, root-cause with the pressure off

Node failures announce themselves in the process manager logs, and the immediate goal is a stable process serving requests: pinning a bad dependency, isolating the poisoned job, adding the missing rejection handler, or rolling back the deploy that started it all.

Then the real diagnosis: heap snapshots for leaks, profiling for loop blockage, and the timeline of deploys and dependency updates that led here. You get both the fix and the explanation.

APIs have consumers, and consumers have memories

Part of API recovery is the blast radius: retry storms from clients hammering the recovering service, webhook queues that need draining, partners who need a status note. We help you handle the consumers, not just the process, so recovery does not immediately cause its own second outage.

60 minutes or your money back. Automatically.

The refund is not a promise you have to chase. If we miss the first milestone deadline, Stripe reverses your payment on its own, with no phone call and no forms. That is how sure we are.

Read the Guarantee
FAQ

Questions we hear on this call

We run PM2 on a VPS. Too small-time for you?

That is a perfectly common production setup and exactly the scale we serve. No kubernetes required to deserve real engineering.

The API only fails under load.

Load-shaped failures are diagnosable with profiling and load replay. "Works on quiet days" is a symptom, not a mystery.

Can you add monitoring so we know first next time?

Yes. Process, endpoint, and error-rate monitoring with real alerting is part of our protection plans.

Related emergencies

Also breaking right now?

Every minute offline is costing you. Stop the clock.

Call now and a master engineer will be looking at your site within minutes. Flat pricing, live progress, and an automatic refund if we miss the hour.