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Unmanaged VPS and dedicated servers are wonderful until 2 a.m., when the provider's answer is "the hardware is fine" and everything you run on it is not. We are the senior Linux engineer you did not have on staff.
Kernel panics, failed mounts, SSH dead. We work through recovery consoles and rescue modes.
Something is eating CPU, memory, or I/O and every service is gasping. We find and stop it.
Cryptominers, spam relays, or rootkits moved in. Containment first, then a defensible cleanup.
Operational fixes start at Tier 1 from $299. Compromise recovery is Tier 2 from $699. Firm quote after triage, before the clock. The $99 dispatch fee that starts the clock is credited toward this price in full. If we miss the 60 minute milestone, Stripe reverses your payment automatically.
Full pricing for every tier is public. See the complete pricing page. No promotions and no discounts, ever. The guarantee is the offer.
Server emergencies reward discipline: snapshot what can be snapshotted, read the logs before touching services, change one thing at a time. Panic restarts destroy evidence and sometimes data. Our engineers have done this on production systems for decades, and it shows in the order of operations.
We work over SSH, recovery consoles, and provider rescue environments across the common stacks: Ubuntu, Debian, AlmaLinux, CentOS, with or without panels, containers, and everything from lone VPSes to small fleets.
Unmanaged hosting means the provider guarantees the metal and nothing else. That gap between "hardware is fine" and "my application works" is exactly what we cover: on demand in emergencies, or continuously through a protection plan with monitoring that usually sees trouble before you do.
The refund is not a promise you have to chase. If we miss the first milestone deadline, Stripe reverses your payment on its own, with no phone call and no forms. That is how sure we are.
Usually yes. Recovery consoles are clumsy but workable, and we use them regularly to bring SSH back as step one.
Gladly. We stabilize the infrastructure while they focus on the application, and we hand over a clear account of everything we changed.
Crash-looping services have a cause in the logs: memory pressure, corrupt state, a bad config from months ago finally triggered. That diagnosis is squarely Tier 1 work.
Call now and a master engineer will be looking at your site within minutes. Flat pricing, live progress, and an automatic refund if we miss the hour.