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A broken WooCommerce store bleeds money by the minute: abandoned carts, failing payments, ads buying traffic that cannot buy anything. We triage revenue first: checkout before cosmetics, always.
Customers cannot pay: gateway errors, spinning place-order buttons, silent failures after payment.
The whole site is white or erroring, usually after an update or under load.
Payments captured with no order created, duplicate orders, or stock counts drifting from reality.
Most WooCommerce emergencies are Tier 1, quoted firmly between $299 and $499. Compromised stores move to Tier 2 pricing, told to you straight. The $99 dispatch fee that starts the clock is credited toward this price in full. If we miss the 60 minute milestone, Stripe reverses your payment automatically.
Full pricing for every tier is public. See the complete pricing page. No promotions and no discounts, ever. The guarantee is the offer.
Store triage has a strict order: can customers pay, are paid orders recorded correctly, then everything else. A store with an odd-looking product page still makes money tonight; a store with broken checkout does not. We fix in revenue order and verify with real test transactions.
WooCommerce failures cluster in familiar places: plugin conflicts after updates, payment gateway API changes, session and cache misconfiguration breaking carts, and database bloat slowing checkout until it times out. We know the cluster map and go straight to the likely suspects.
An outage leaves a mess in the books: customers charged without orders, orders without charges, angry emails. We reconcile the gateway against the order table for the outage window so you know exactly who to refund, fulfill, or email. The outage ends when the ledger is clean, not just when the page loads.
The refund is not a promise you have to chase. If we miss the first milestone deadline, Stripe reverses your payment on its own, with no phone call and no forms. That is how sure we are.
The gateway captured and the return to your store failed. The money is real and findable in the gateway dashboard; we reconcile and repair the webhook path that dropped it.
Mostly yes. We stage risky changes and use maintenance mode in minutes-long windows if needed, scheduled against your traffic pattern.
Not necessarily. But if plugin roulette keeps costing you revenue, a custom storefront with WooCommerce-level features and no plugin stack is worth a sober conversation.
Call now and a master engineer will be looking at your site within minutes. Flat pricing, live progress, and an automatic refund if we miss the hour.