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Magento outages are rarely simple: caches, indexers, cron chains, and compiled code all have opinions. We know the beast well enough to fix it fast, and to tell you honestly what it will take.
Exception pages, blank storefronts, admin lockouts after a deploy or patch.
Stale prices and stock, orders stuck mid-state, queues silently jammed for days.
Card-skimming injections and admin backdoors, handled with the seriousness card data demands.
Operational fixes from $299; compromise recovery from $699. Magento scope is quoted honestly after diagnosis, one firm number. The $99 dispatch fee that starts the clock is credited toward this price in full. If we miss the 60 minute milestone, Stripe reverses your payment automatically.
Full pricing for every tier is public. See the complete pricing page. No promotions and no discounts, ever. The guarantee is the offer.
Magento failures usually involve the interaction of layers: a deploy that half-compiled, a cache that survived a code change it should not have, an indexer that died quietly last Tuesday. Engineers who do not know the layers guess expensively. We diagnose against how the layers actually chain.
The 60 minute milestone is a serving storefront: customers browsing and checking out. Deeper repairs, reindexing, and root-cause fixes follow with the revenue flowing again.
Magento stores are prime targets for payment skimming injections. If your store is compromised, treat it as a card-data incident until proven otherwise: we clean, verify checkout integrity, and give you the factual basis for any notification decisions. Speed and honesty both matter here, and you get both.
The refund is not a promise you have to chase. If we miss the first milestone deadline, Stripe reverses your payment on its own, with no phone call and no forms. That is how sure we are.
Yes. Legacy Magento is common and we work on it regularly. Getting stable comes first; the platform-future conversation comes after, with real numbers.
That pattern is diagnosable: cron collisions, cache stampedes, or an unindexed query meeting the afternoon traffic peak. Bring the pattern; we will bring the profiler.
Yes. We stabilize production while your agency keeps ownership of the codebase, and everything we change is documented for them.
Call now and a master engineer will be looking at your site within minutes. Flat pricing, live progress, and an automatic refund if we miss the hour.